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Policy

General
 
All photographs of the modelcars shown are from our private collection, and are intended to show the type and color of the car in question. Therefor the actual supplied model can be different.

All photos on this site are property of JMBmodels, or JMBmodels has the owner's permission to use the photos.
Using the photographs of this site is only allowed if permission is asked JMBmodels. 

JMBmodels will not provide sensitive information to third parties. (Such as Mail or shipping addresses)

The models JMBmodels supplies are new and in sealed box. However, because of quality problems all GMP and BBR resin models are opened and checked for defects, this in order to guarantee good quality goods. 

All prices listed on the site include 21% VAT.

All prices are exclusive shipping unless stated different

Models that are not yet available can be Pre-ordered, the listed Pre-order price of these models are not fixed untill the model can actually can be delivered, prices are highly dependent on the dollar exchange rate.
All reported data concerning colour/delivery dates/numbers of limitation/etc. are given to us by the manufacturer in question,
no rights can be obtained from these data.
Delivery times of pre-orders can vary from 1 to 24 months.

Most models can be reserved with discount please ask us for the possibilities

Payments

Payment can be in four ways:

  •     cash on pickup
  •     forward to our bank account
  •     iDeal
  •     Paypal

However, Paypal charges us for each transaction, therefor unfortunately we have to ask for a fee to cover these expenses. 
Paypal fees are as follows:
to € 100, -> € 3.75
to € 200, -> € 7.15
to € 300, -> € 10.55


Pickup / shipping

Models can be collected by appointment:
in Volendam or Alphen a/d Rijn (both by appointment only)

Of course, the models can also be shipped. Shipping costs are:
1:18 & 1:12 models
all orders above a value of € 200,- are shipped free of charge in NL, BE and DE
all models below this : NL € 8,- BE and DE € 12.50
For allo other Country's please contact us.

1:43 models
regardless of the number NL € 8,- to BE and DE € 12.50
all other country's shipping fee on request.

JMBmodels ships with UPS parcel service  that guarantees delivery within 24 hours. (NL)
Packages include a trackingnumber. This trackingnumber will be emailed to you once the package leaves.
These packages are insured up to a value of  € 500, -

JMBmodels will ensure the proper packing of the models, however accidents can hapen during shippment, if the packege arrives damaged, always pictures to prove this. If there is damage to the model this must be reported within 5 days to claim this from the carrier. If the package is in good order but the model inside is damaged this also must be reported within 5 days preferably with photos, so we can claim on to the relevant supplier / manufacturer.
This is because we are therefore able to recover such damages.

JMBmodels will replace damaged models as soon as possible (if possible) Should it not be possible to replace the model the amount paid will be refunded your bank account.

Shipping costs for returning models are not reimbursed.

In Principal Models cannot be exchanged, but if there is a good reason for it, then models can only be exchanged for another model not for cash. The shipping costs are not included.
Models that are specially ordered on request can not be returnd for any reason, exept if model arrives damaged see above points.

Should a package somehow not arrive on it's location, JMBmodels will do its very best to sort out what has happend, if the package indeed is lost the models will be replaced as soon as possible( if possible, if not the purcase amount will be credited )

If however UPS demonstrates that the package has been delivered ( they have to show a signature for delivery )
JMBmodels can not be held liable.


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